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A member of the Gartner Blog Network

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    I’m often asked whether the CIO should report to the CEO and why.  About 40% do;  the majority don’t – even in this digital age when tech seems so important to everything.  Looking back at the last 15 years or so, I think it’s quite clear that CIOs usually report to CEOs when there is [...]

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    At this time of year I am busy co-writing our annual CIO resolutions report and analyzing the early data returned from our new annual CEO survey.  It made me think about the relationship between the two roles and what kind of tech gift might inspire a bigger conversation in 2014.   Here are some ideas that [...]

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    Wednesday January 15th 2014 was a classic dull, grey, wet day across the UK – as seen from my airplane window, on a day trip from London to Glasgow. The flights gave me the luxury of time to properly read a proper, high quality broadsheet newspaper: the Financial Times.  The FT has a major section [...]

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    Recently I returned to one of my amateur hobby projects: data visualization.  The dataset from all of Gartner’s published hype cycle reports, is a good size to play with. There are over 2000 technology profiles, tracked and updated by Gartner analysts early in the second half of every year.  If you can show all that [...]

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    This week I have noticed two new major Chief Data Officer (CDO) appointments, showing that this C-suite trend is continuing to progress steadily. We do not believe it’s a fad. As enterprises slowly recognize the centrality of information to their business strategies and the need to manage it as an asset, the requirement for active, [...]

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    My conversations with Gartner clients over the last few months have usually centered, one way or another, on the big shift to digital business and how to organize for it. The interactions are usually with C-level business and technology leaders and their senior management reports, in conventional companies that are trying to become more digitally [...]

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    Last week we published the Gartner CEO and senior business executive survey.  This is an annual global survey of over 400 of the most senior business executives at large companies. The findings are quite rich and detailed. Gartner clients can read the main report here.  When I’m asked to net out some of the top [...]

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    Recently I have been developing the keynote for Gartner’s annual “CRM” Summit event in London. I place CRM in quotes because though this event has been running many years  - it isn’t actually called that any more. It is called the Gartner Customer Strategies & Technologies Summit.  Personally, I like that title because for many people the [...]

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      We have just about completed our collection of published research from the 2014 survey. Clients can find the various reports full of analysis and actionable advice, via this ‘top view’ report   Here are a few headline data points, to spark your business and technology thinking.  

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    Last week, I went out and bought a new camera for myself. I’m a frugal kind of guy – this doesn’t happen often. Once a decade really.   I knew what I wanted, did my homework and I was very pleased with my purchase.  This episode provided strong examples of at least 4 major issues [...]

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    Nobody is a digital business laggard yet. True digital business as Gartner sees it, involves blurring the physical and virtual worlds in ways that have only recently started to become possible as a result of mobile, cloud and the internet of things.  So why take the risk of being an early mover?  The answer is [...]

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    Some news items from this year,  so far: Google announces cars  that will one day drive themselves. Amazon gets serious about drone delivery experiments Google partners with Luxottica to develop AR eyewear. Amazon studios commissions more original TV series Novartis licences diabetes sensing contact lenses from Google. From movie making to medical devices and from [...]

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    The Internet of Things is a curious name for what happens when objects other than computers, start to become electronically networked. With this capability we might take sensor data from them, to monitor our world and optimise things more effectively.  We might be able to control objects remotely from afar.  We might might send software updates to objects in [...]

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    My son is currently reading “Being Digital” by Nicholas Negroponte. He’s already impressed by how well it predicted the digital disruption of the media and music industries. But that is now a very old story (the book was published in 1995) and it’s a story mostly limited to things that were always inherently information goods. [...]

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    Recently I was interviewing a couple of digital leaders about what drives them and what digital means. They mentioned several things that separate digital from IT but one surprised me. It was a sense that the current, ageing generation of CIOs still don’t really “get” the web. The old client-server guys never adapted to internet […]

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    Recently I took a photo of Copenhagen airport on a beautiful sunny morning, shortly after take-off. I used my phone of course.  When I landed and the device connected again, that photo joined all my others in the Apple iCloud. My music also lives there. My ebooks could live there, but they reside with Amazon. […]

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    Last week I attended Gartner’s annual Symposium in Cape Town. It’s always one of the most enjoyable events on our global circuit. The thoughtfulness and positive energy of South African IT leaders is inspiring, as they continue their journey to forge the systems of an emerging great nation. This year it was interesting to note […]

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    Recently, some suspicious cell phone towers were discovered in the United States.  It is believed they are spy towers – listening in on calls and or tracking people. It’s not known who put them there. At the same time, in Australia, Russia, the UK, India, South Africa and many other countries – innovators are working […]

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    Yesterday, the CEO of Air France KLM  tried to end a very damaging labour dispute with these words : “With the withdrawal of the Transavia Europe project, there is now no reason to strike because there are no longer any concerns about relocation.” If you are a large company CEO, business strategist, business strategic CIO or […]

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    Recently, I was using a gym in a hotel I visit once a year. The management had replaced all the fitness machines and I was keen to discover what the latest equipment can do.  There was better integrated TV, touch screen controls, and some local gamification – showing me my performance stats compared to other […]

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